Returns
Customer satisfaction is guaranteed. Most items purchased from apartswarehouse.com are easily returned within 30 days of receipt of shipment (items must be in new condition, may be subject to a restocking fee and special-order items may not be refundable).
Refunds will be processed within five business days of our receipt of the returned item. Unfortunately, we cannot refund shipping & handling charges unless the return is a result of our error.
Please contact us to initiate a return.
Warranty Claims
To make a warranty claim, please contact our customer support team at sales@apartswarehouse.com with your order details and description of the issue. We will review your claim and respond in a timely manner.